Live 080 Privacy Policy — Malaysian User Data Protection

This Privacy Policy ("Policy") describes live 080's practices and policies regarding the collection, use, storage, and disclosure of personal data belonging to users of our platform. It applies to all registered members and visitors of the live 080 website.

Live 080 is the data controller for all personal information you provide to us. We are responsible for ensuring your data is handled securely, responsibly, and in compliance with applicable data protection laws in Malaysia, particularly the Personal Data Protection Act 2010 (PDPA).

By using the live 080 platform, registering an account, or making any transaction, you consent to our collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the live 080 platform.

This Privacy Policy should be read together with the live 080 Terms & Conditions for a full understanding of your rights and responsibilities as a member of our platform.

Live 080 collects various types of personal data when you register and use our platform. This data collection is necessary to deliver services that are secure, high-quality, and compliant with legal requirements.

Live 080 only collects data that is necessary for legitimate purposes. We do not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by law.

The personal data we collect at live 080 is used for the following purposes:

• Account Management: Create and manage your live 080 member account, including the login process, identity verification, and profile management.
• Transaction Processing: Securely and accurately process deposits and withdrawals via Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u, and CIMB Clicks.
• Legal Compliance: Fulfilling legal obligations, including KYC requirements, Anti-Money Laundering (AML) compliance, and reporting as required by Malaysian authorities.
• Platform Security: Detecting and preventing fraud, multi-account usage, and any activity that violates the live 080 Terms & Conditions.
• Service Improvement: Analysing usage data to improve the user experience, develop new features, and optimise live 080 platform performance.
• Service Communications: Sending transaction notifications, account updates, and important service-related information from live 080.
• Customer Support: Resolving enquiries, complaints, and support requests you submit to the live 080 support team.
• Responsible Gaming: Monitor betting patterns to identify signs of problem gambling and offer the necessary support to members.

Live 080 does not use your personal data for purposes unrelated to the services we offer without first obtaining your explicit consent.

Live 080 does not sell your personal data to any third party. However, there are limited circumstances in which we may share your data with the following parties:

• Payment Processors: Required financial information is shared with licensed payment processors such as the FPX network, DuitNow, and digital wallet operators to enable transactions to be processed securely.
• Game Service Providers: Casino and sports software providers partnered with live 080 may receive data necessary to operate the relevant games.
• Legal Authority: live 080 is required to disclose data to Malaysian authorities such as the Royal Malaysia Police (PDRM), Bank Negara Malaysia, or the courts when ordered to do so by law.
• Technical Service Providers: Companies providing IT infrastructure, cybersecurity, and analytics services to live 080 may process your data as part of their services, subject to strict confidentiality agreements.

All third parties who receive data from live 080 are required to handle that information to the same or higher data protection standards that we adhere to. live 080 is not responsible for the privacy practices of third parties operating independently outside the scope of this agreement.

Live 080 implements a range of robust technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

• 256-bit SSL Encryption: All data transmitted between your device and live 080's servers is protected with high-grade SSL encryption.
• Secure Password Storage: Your password is never stored in plain text — we use strong cryptographic hashing.
• Two-Factor Authentication (2FA): live 080 supports and encourages the use of 2FA as an added layer of security for your account.
• Continuous Monitoring: Our systems are monitored 24/7 to detect any suspicious activity or attempted data breaches.
• Internal Access Controls: Only live 080 staff with specific authorisation may access member personal data, and only for legitimate purposes.
• Regular Security Audits: live 080 conducts regular security audits and penetration testing to ensure our systems remain fully protected.

While live 080 takes all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, live 080 will notify you within the timeframe required under Malaysia's PDPA.

You also play an important role in keeping your live 080 account secure — always use a strong password, never share your login credentials with anyone, and contact us immediately at support@live080.net if you suspect your account has been compromised.

Live 080 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core live 080 platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the live 080 platform to help us improve our services. All data is collected anonymously.
• Functional Cookies: Save your preferences such as language, display settings, and login details for a more convenient experience.
• Analytics Cookies: live 080 uses internal analytics tools to understand platform usage patterns for service improvement purposes.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the live 080 platform. For more information on managing cookies, refer to your web browser's help section.

As a live 080 member and under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:

To exercise any of the rights above, please contact us by email at support@live080.net with the subject line "Personal Data Rights Request". live 080 will process your request within 21 business days. We may require identity verification before processing any personal data request.

Live 080 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by Malaysian law.

• Active Account Data: Retained for as long as your account remains active on the live 080 platform.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
• KYC Data: Retained for 6 years after account closure or termination of business relationship, in accordance with AML requirements.
• Communication Logs: Customer support interaction records are retained for 3 years.
• Technical Data: System logs and analytics data are retained for 12 months before being automatically deleted.

Once the retention period expires, live 080 will securely delete or encrypt your personal data in accordance with established data deletion procedures. Data that must be retained for legal purposes will be isolated from regular operational use.

The live 080 platform may from time to time contain links or references to third-party websites or services. live 080's Privacy Policy applies only to our own platform and does not cover those third-party websites or services.

Live 080 is not responsible for the privacy practices, content, or security policies of third-party websites. We encourage you to read the privacy policy of every website you visit outside the live 080 platform before providing any personal information.

Live 080 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. The date of the most recent update is always shown at the top of this page.

For significant changes, live 080 will notify members via in-platform notifications or their registered email address at least 14 days before the changes take effect. Continued use of the live 080 platform after changes are published will be considered acceptance of the updated policy.

We encourage you to review this Privacy Policy page periodically so you always know how live 080 protects your personal information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way live 080 handles your personal data, please contact us:

• Privacy Email: support@live080.net (Subject: "Privacy Policy Enquiry")
• Live Chat: Available 24/7 on the live 080 platform
• Response Time: Within 3 business days for privacy inquiries

If you are not satisfied with live 080's response to your privacy complaint, you have the right to escalate the matter to Malaysia's Personal Data Protection Department (PDPD) or the relevant authority.